Accessibility Statement

Our Commitment to Accessibility

Centre of Excellence is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to information and functionality.

Conformance Status

This website and mobile application conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone.

Accessibility Features

We have implemented the following accessibility features across our platform:

Website and Mobile Application

  • Navigation: Clear and consistent navigation structure throughout all pages

  • Alternative Text: Descriptive alt text provided for all images and non-text content

  • Multimedia: Captions and transcripts available for all video and audio content

  • Keyboard Navigation: Full keyboard accessibility without reliance on mouse interaction

  • Content Structure: Logical reading order with proper heading hierarchy

  • Screen Reader Support: Compatible with assistive technologies including screen readers

Learning Platform

  • Course Content: All learning materials, including videos, quizzes, and assignments, are accessible

  • Interactive Elements: All interactive course features are keyboard accessible and screen reader compatible

  • Downloadable Materials: PDFs, slide decks, and other downloadable resources conform to accessibility standards

  • Video Players: Accessible video players with keyboard controls and caption support

Forms and User Interaction

  • Form Labels: Clear, descriptive labels for all form fields

  • Error Handling: Clear error identification with helpful suggestions for resolution

  • Tab Order: Logical tab sequence throughout forms and interactive elements

  • CAPTCHA Alternatives: Audio alternatives provided for visual verification systems

Mobile and Responsive Design

  • Mobile Compatibility: Full accessibility maintained across mobile devices and tablets

  • Zoom Support: Content remains accessible when zoomed up to 200%

  • Orientation: Functionality available in both portrait and landscape orientations

E-Commerce and Transactions

  • Checkout Process: Fully accessible shopping cart and payment procedures

  • Notifications: Screen reader compatible success and error messages

  • Transaction History: Accessible account management and purchase history

Feedback and Contact Information

We welcome your feedback on the accessibility of our platform. Please let us know if you encounter accessibility barriers:

We aim to respond to accessibility feedback within 5 working days.

Assessment Methods

We assess the accessibility of our platform through:

  • Automated Testing: Regular automated accessibility scans

  • Manual Testing: Comprehensive manual testing with keyboard navigation and screen readers

  • User Testing: Feedback from users with disabilities

Ongoing Improvements

Accessibility is an ongoing effort. We regularly review and update our platform to:

  • Address any identified accessibility barriers

  • Implement new accessibility features

  • Stay current with evolving accessibility standards

  • Incorporate user feedback and suggestions

Alternative Access

If you are unable to access any content or functionality on our platform, please contact us using the details above. We will work with you to provide the information or functionality in an alternative format.

Complaints Procedure

If you are not satisfied with our response to your accessibility feedback, you may contact:

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